By: Hannah Heitz
Although the public sector does strive to improve quality of care, there is less pressure from the consumer than there is in the private sector. In order to improve quality, there must be improvement in measurement tools that assess progress. In order to improve quality of care for patients, while also getting increased value from the federal and state budget spent on mental healthcare, a standardized system of care and better monitoring of quality is necessary. There is a shift to patient-centered care in the medical field; policies that support a similar shift for mental healthcare would be highly beneficial. This includes increased information sharing (with obvious respect to confidentiality), patient communication, and coordination across care access points, such as social workers, psychotherapists, and primary care physicians. Patient-centered care empowers individuals to make choices in their own healthcare. Research has shown that in this system, patient self-report ratings of care quality increases.
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